Contact Brickchat
Email us about your account, AI answers, subscription, purchase, refund, privacy, or deletion request. We'll reply to the address you write from.
Email Brickchat supportapp-help@zerohourcode.com
For faster help
- Tell us whether you use iPhone, iPad, Android, or the web.
- For billing, include the plan or fuel-pack name and approximate purchase time—but never send a card number, password, or one-time sign-in code.
- For an Apple or Google billing issue, include the store and approximate purchase time so we can help trace delivery. Purchase refunds must be requested from the store that charged you, and mandatory consumer rights always apply. Brickchat does not currently sell subscriptions or fuel packs on the web.
- For an Apple refund-data opt-out, first use Settings → Subscription → Don't share refund data with Apple in the iPhone or iPad app. If you cannot access that control, write before requesting the refund and include the email used for your Brickchat account so support can apply the same RevenueCat preference.
Your support email is used to answer the request and maintain the support record. It is not added to a marketing list.